Does DOSS undertake to refill or refund for gas cylinders?

• No, we do not deal in gas. This should be done at your local gas supplier.

Why, for compliance, do you want to change the configuration of my cupboard where my gas cylinder is stored?

• We will advocate changes if the cupboard where the cylinder is housed is not adequately ventilated and if any plugs or electrical components are present.

Why must my gas cylinder be moved to be near a door?

• This is to allow adequate ventilation.

Is it permissible for gas pipes to run through a roof?

• It is permissible but only with the recommended type of piping, which can be costly.

What can be stored in my cupboard if it houses the gas cylinder?

• No other items are permitted to be stored in the cupboard.

Why do I have to have unsightly valves for my indoor gas fireplace?

• It is a requirement by law that there is to be a separate isolating valve installed at each appliance.

Do my gas cylinders need to be secured to a wall?

• Yes, cylinders over 9kg, need to be secured either with a chain, or in a cage. This prevents damage to the installation and injury to property and persons.

Is the gas pipework cemented into the wall/plaster?

• No, all pipe work undertaken by DOSS, is done as neatly as possible on the surface

How much gas can I store on my property?

• 100 kg of gas for a free-standing domestic installation (unless approval and plans have been obtained from the Fire Department and Town Planning). Only 9 kg of gas is allowed for an apartment above ground floor level.

Can I store gas bottles in my garage?

• Yes, gas bottles can only be stored in a garage. They cannot be connected to the gas installation.